We are invested in making sure you enjoy your experience
Step 1: Contact Your Seller
Refunds, exchanges, and return policies varies from seller to seller. It is best to always contact your seller first.
Step 2: Open a Case
If you are not able to resolve the issue with your seller, you may be eligible to open a case.
Step 3: We Work With You
Once a case is opened, Frenchie Social will work as a mediator between you and the seller.
Marketplace Security
Frenchie Social is committed to your Privacy & Security
Account Privacy
Your Privacy is very important to us. Our Privacy Practices are transparent in how we treat your personal information.
Verified Sellers
Frenchie Social Vendors must meet our quality standards in order to remain on our platform. This ensures a positive buyer experience.
Secure Payments
Your credit card information is safe with us! We ensure this using technology that encrypts credit card information.